Privacy Policy
Last Updated: December 10, 2025
Introduction
eHook Management Inc. ("eHook," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Information We Collect
We collect information in several ways when you interact with our website and services:
1. Information You Provide Directly
When you interact with our website, you may provide us with personal information voluntarily.
Contact Form Submissions
- Name and email address
- Company name and job title
- Phone number (optional)
- Message content and inquiry details
- Service interests and project requirements
Purpose: To respond to your inquiries and provide requested services
Retention: We retain this information for as long as necessary to fulfill your request and for our legitimate business purposes
2. Information from Third-Party Services
When you connect third-party accounts to our tools, we receive limited information.
Google OAuth Authentication
When you sign in using Google to access our Attribution Shift Dashboard, we receive:
- Your Google account email address
- Your name and profile picture (if available)
- Read-only access to your Google Analytics 4 data (with your explicit consent)
Purpose: To authenticate your identity and display your analytics data in our dashboard
Storage: OAuth tokens are stored securely server-side and never exposed to client-side code
Your Control: You can revoke access anytime through your Google Account settings
3. Automatically Collected Information
When you visit our website, we automatically collect certain technical information.
Server Logs & Technical Data
- IP address (anonymized where possible)
- Browser type and version
- Operating system
- Referring URL and pages visited
- Date and time of access
Purpose: Website security, performance optimization, and troubleshooting
Retention: Server logs are typically retained for 30 days
How We Use Your Information
We use the information we collect for the following purposes:
- 1.Provide Services: To deliver the services you request, including responding to inquiries and providing access to our tools
- 2.Communicate: To send you information about our services, respond to your questions, and provide customer support
- 3.Improve Our Services: To understand how our website is used and to improve our services and user experience
- 4.Security: To protect against unauthorized access, fraud, and other security threats
- 5.Legal Compliance: To comply with applicable laws, regulations, and legal processes
How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website and services:
- SendGrid: Email delivery for contact form submissions
- Cloudflare: Website security and performance
- Vercel: Website hosting and infrastructure
- Sanity: Content management system
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL
- Secure Authentication: OAuth tokens are stored in httpOnly cookies, inaccessible to JavaScript
- Access Controls: Access to personal information is limited to authorized personnel only
- Rate Limiting: We implement rate limiting to prevent abuse and protect against attacks
- Regular Updates: We keep our systems and dependencies updated to address security vulnerabilities
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access:Request access to the personal information we hold about you
- Correction:Request correction of inaccurate or incomplete personal information
- Deletion:Request deletion of your personal information, subject to certain exceptions
- Portability:Request a copy of your personal information in a structured, machine-readable format
- Objection:Object to processing of your personal information for certain purposes
- Withdraw Consent:Withdraw your consent at any time where we rely on consent to process your information
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
- Contact form data: Retained for 3 years or until you request deletion
- Authentication data: Session-based, deleted when you sign out or sessions expire
- Server logs: Typically retained for 30 days
- Analytics access tokens: Valid until revoked by you or expired by Google
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can take appropriate action.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy and, where appropriate, through other communication channels.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us:
eHook Management Inc.
Email: support@e-hook.com
We will respond to your inquiry within a reasonable timeframe.
Related Policies
For more information about how we use specific technologies, please see our: